Terms & Conditions

Workwalaa is a B2B technology marketplace platform that connects companies with verified candidate sourcing participants ("Hiring Partners").

"Hiring Partner" means any verified sourcing participant approved by WorkWalaa, including recruitment agencies, freelance HR recruiters, HR consultants, educational institutions, placement cells, skill development institutes, and other independent talent partners. Every reference to a "Hiring Partner" in these Terms includes all such participants.

Workwalaa operates solely as an intermediary technology platform for candidate discovery and marketplace access. It is not an employer, staffing provider, or recruitment agency itself.

Workwalaa:

• does not employ candidates
• does not act as an employer
• does not guarantee hiring outcomes
• does not guarantee candidate quality
• does not supervise employees
• does not guarantee joining, retention, or performance
• does not participate in employer employee relationships

The platform only provides access to candidate submissions and marketplace discovery tools.

Users must:

• be at least 18 years old
• provide accurate registration information
• possess legal authority to represent their organisation
• comply with applicable Indian laws and regulations

Workwalaa reserves the right to verify identity, business legitimacy, and account authenticity at any time.

To access certain features, users may be required to create an account.

Users agree to:

• provide accurate information
• maintain account confidentiality
• avoid sharing login credentials
• avoid account transfers or unauthorised access

Workwalaa may suspend or terminate accounts found to contain false, misleading, fraudulent, or incomplete information.

Companies may post hiring requirements on the platform.

Hiring Partners may submit candidates matching those requirements.

Companies may: view submission counts, review marketplace activity indicators.

However, candidate resumes, contact details, and profiles remain restricted until the applicable Marketplace Access Fee is paid.

Payment of the Marketplace Access Fee grants temporary access to candidate profiles submitted for the selected vacancy.

Workwalaa charges a Marketplace Access Fee for unlocking candidate submissions.

The Marketplace Access Fee:

• is currently ₹4,000 per vacancy and includes the first confirmed hire for that vacancy
• is charged per vacancy
• grants temporary access to candidate profiles and resumes
• does not guarantee hiring success
• does not guarantee candidate quality
• does not guarantee candidate availability
• is non refundable after candidate submissions are accessed

Workwalaa reserves the right to modify platform pricing, fees, penalties, payout structures, and commercial terms at any time.

Where applicable, additional fees may apply for multiple successful candidate selections under the same vacancy.

Companies are responsible for accurately updating candidate selection status on the platform.

Additional hire fees:

• ₹3,000 per additional selected candidate beyond the first hire included in the Marketplace Access Fee
• appear in Pending Payments and must be cleared within the 144-hour (6-day) grace period
• delayed payments may incur an additional late charge of up to ₹1,000 after the grace period expires

Failure to accurately report hiring activity may result in:

• late fees
• payout disputes
• account suspension
• permanent platform restrictions

If WorkWalaa reasonably determines through investigation that a company hired candidates sourced through the platform but intentionally failed to declare, update, or mark those hires in order to avoid additional hiring fees, Hiring Partner payouts, or platform charges, WorkWalaa reserves the right to:

• suspend or terminate account access
• freeze platform hiring activity
• recover unpaid platform charges
• initiate compliance investigation
• impose contractual recovery charges, investigation costs, and platform damages

Contractual recovery may extend up to ₹30,000 per undeclared hire depending on:

• investigation findings and evidence submitted
• repeated violations or pattern of non-compliance
• operational damages caused to the platform or Hiring Partners

A portion of recovered damages may be allocated toward affected Hiring Partner compensation where applicable.

Investigation Evidence

During dispute or compliance investigations, WorkWalaa may review:

• joining confirmations and onboarding proof
• candidate communications and offer letters
• attendance confirmations and hiring evidence
• platform activity logs, timestamps, and audit trails
• any other relevant documentation provided by Hiring Partners or companies

Companies and Hiring Partners agree to cooperate in good faith with any compliance investigation initiated by the platform. Failure to cooperate may be treated as an adverse inference against the non-cooperating party.

Hiring Partners are solely responsible for:

• candidate authenticity
• candidate consent
• resume accuracy
• experience verification
• document legitimacy
• skill representation
• submission quality

Hiring Partners confirm that:

• candidates have consented to data sharing
• submitted information is accurate to the best of their knowledge
• submissions match vacancy requirements

Workwalaa does not independently verify:

• resumes
• certificates
• employment history
• candidate behaviour
• candidate qualifications

Candidate submissions are protected through platform validation systems.

Where duplicate submissions occur:

• priority may be assigned to the first valid submission
• platform records and timestamps may determine ownership eligibility
• Workwalaa reserves final authority in submission disputes

Workwalaa may reject duplicate or suspicious submissions at its discretion.

Candidate access granted through the platform is temporary.

Workwalaa may:

• restrict candidate visibility
• remove shortlist visibility
• expire vacancy access
• limit resume access periods
• remove candidate records from company dashboards after defined durations

Companies are prohibited from attempting to bypass platform restrictions or marketplace protections.

Workwalaa may use automated or manual systems to determine:

• Hiring Partner rankings
• visibility
• submission priority
• marketplace exposure
• trust scores
• quality scores

Ranking may be influenced by:

• hiring success
• submission quality
• duplicate rates
• dispute history
• candidate performance signals
• company feedback

Workwalaa reserves full authority over marketplace visibility systems.

Each company account is permitted to maintain only one active vacancy per job role at any given time. This means a company may not post duplicate or overlapping vacancy listings for the same position or substantially similar role.

If WorkWalaa identifies that a company has posted more than one vacancy for the same or substantially similar role simultaneously, WorkWalaa reserves the right to:

• remove the duplicate vacancy listing without prior notice
• retain or forfeit any Marketplace Access Fee already paid for the removed listing
• issue a warning or restrict future posting privileges
• suspend the company account in case of repeated violations

This policy exists to:

• maintain marketplace quality
• prevent Hiring Partner confusion from duplicate listings
• ensure fair distribution of recruitment effort across the platform

Companies requiring multiple hires for the same role should indicate the number of openings within a single vacancy listing rather than creating separate posts.

WorkWalaa's determination of whether two vacancies constitute the same or overlapping role shall be final and binding.

Companies agree to:

• provide genuine hiring requirements
• maintain accurate hiring status
• avoid bypassing marketplace payments
• avoid hidden hiring activity
• cooperate during disputes
• avoid misuse of candidate information

Companies must update candidate status within the timeframe specified by the platform.

Failure to report successful selections may result in:

• penalties
• late fees
• payout holds
• account suspension
• permanent bans

Hiring Partners agree to:

• submit genuine candidates only
• avoid spam submissions
• avoid fake resumes
• avoid forged documents
• avoid misleading information
• avoid duplicate manipulation
• maintain candidate communication
• verify joining status independently

Hiring Partners are solely responsible for monitoring whether their submitted candidates were selected or joined.

Workwalaa is not obligated to independently track candidate joining outcomes on behalf of Hiring Partners.

Hiring Partner payouts (currently ₹2,000 per confirmed hire) are released approximately 7 days after the confirmed joining date, subject to verification, operational review, and dispute clearance as described in the Refund and Cancellation Policy.

Users may not:

• violate Indian law
• post illegal job opportunities
• promote fraudulent schemes
• upload forged documents
• engage in identity theft
• scrape platform data
• misuse candidate information
• attempt unauthorised access
• bypass platform payments
• interfere with platform operations
• exploit technical loopholes
• distribute malware or harmful software

Workwalaa may immediately suspend accounts involved in prohibited activities.

Company identities, Hiring Partner identities, candidate information, and marketplace data may be partially restricted to protect marketplace integrity and anti bypass mechanisms.

Users may not:

• resell platform data
• publicly distribute candidate information
• scrape marketplace information
• use platform data outside authorised purposes

Disputes may be raised through official support channels within the timelines defined by the platform.

During investigations, Workwalaa may request:

• joining proofs
• communication records
• offer letters
• payment references
• identity verification documents

Workwalaa reserves the right to:

• freeze payouts
• suspend access
• investigate suspicious activity
• manually review disputes
• enforce marketplace penalties

Platform decisions regarding operational disputes may be treated as final for platform governance purposes.

Workwalaa does not guarantee uninterrupted platform availability.

The platform may experience:

• maintenance downtime
• technical failures
• third party outages
• payment gateway delays
• server interruptions
• cloud infrastructure failures

Workwalaa shall not be liable for:

• delayed access
• delayed payouts
• temporary outages
• failed uploads
• failed notifications
• data transmission interruptions

Workwalaa shall not be liable for delays or failures caused by events beyond reasonable control, including:

• internet outages
• cyberattacks
• natural disasters
• government restrictions
• labour strikes
• infrastructure failures
• payment gateway disruptions
• cloud service failures

Workwalaa reserves the right to:

• suspend accounts
• ban users
• remove listings
• restrict visibility
• reject submissions
• freeze payouts
• modify marketplace rules
• adjust ranking systems
• change platform features
• update pricing structures

These actions may be taken without prior notice where necessary for platform protection.

To the maximum extent permitted under applicable law, Workwalaa and Conecxia Enterprises LLP shall not be liable for:

• hiring failures
• candidate misconduct
• employee behaviour
• salary disputes
• workplace disputes
• business losses
• missed opportunities
• indirect damages
• loss of profits
• reputational damages
• operational interruptions

Workwalaa's total liability, if any, shall be limited to the amount directly paid to the platform for the relevant transaction.

Nothing in these Terms creates:

• employment relationships
• agency (principal–agent) relationships
• partnership relationships
• staffing obligations
• recruitment guarantees

All hiring decisions remain solely between companies and candidates.

You may delete your account at any time from the Profile / Settings screen in the app. Deletion removes your account from active use immediately.

You may restore your account within 90 days by signing in again with the same email. After 90 days your personal data is permanently anonymized and your login is deleted. Transaction records are retained in anonymized form for legal and accounting purposes. Full details are in our Account Deletion & Data Retention Policy.

Workwalaa reserves the right to modify these Terms at any time.

Continued use of the platform after updates constitutes acceptance of revised Terms.

These Terms shall be governed by the laws of India.

Any disputes arising from platform usage shall fall under the jurisdiction of courts located in Kerala, India.

Conecxia Enterprises LLP
Kozhikode, Kerala, India

Email: info@workwalaa.com

WhatsApp: +91 81568 01024